I work at a call center (until tomorrow–FREEDOM!). I shall not state which one nor which douche-tastic service provider I represent, but I will tell you this–sometimes, I wonder. I wonder if some people really are aware of the world around them–ya know, how shit works, for example. A co-worker of mine told me today that a woman who called into customer service line wouldn’t give the agent a full name or address until the agent provided theirs as well—wut.
a) “Certainly ma’am, this is my full name and exact address including postal code. Plug it into your GPS and pick me up at let’s say, 6 for dinner? Then you can tell me ALL ABOUT how much you hate the company I work for. Sound good?”
b) “I’d love to give you the tools you need to stalk me and bomb my call center. Please hold the line while I inform the manager of the need for an evacuation. Hold the line, please!”
or, finally…
c) “If you represented a service provider with which I had an account with, I’d be happy to fulfill that request. All my shits in my locker, so calm your shit and stop being so damn craycray.”
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Which option do you think she should have used?
The Resting Bitchface 